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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Jan 30, 2024

Join Tacey and her special guest, Anne Donovan, as we discuss this week's topic: Employee Experience Impact on Businesses.  Ann shares her journey in the HR field and her passion for reducing turnover, explaining how reducing turnover improves morale, productivity, and customer satisfaction. Ann also discusses the costs...

Jan 23, 2024

In this episode, Tacey Atkinson welcomes Nick Hutchison, the visionary force behind BookThinkers, to discuss the importance of reading and how it can serve our future selves. They begin by sharing their favourite books and experiences that have influenced their mindset and approach to life. Nick emphasizes the value...

Jan 16, 2024

Join Tacey and special guest, Customers First alum, PR  Expert Amy Kehs as they discuss The Art of Authentic Messaging and Relationship Building through Experiences.

Amy is the owner of Kehs Communications and has had that business for 24 years.
Amy got started at the Smithsonian and now helps many museums increase...

Jan 9, 2024


Join Tacey and this week's special guest on the Customers First Podcast, Doug Thorpe, an accomplished executive coach and business advisor, for today's topic: "Building a Culture of Trust."

The episode is a must-listen for those interested in building a culture of trust in their organizations. Doug shares some...

Jan 2, 2024

I'm thrilled to share with you our latest episode of the Customer's First Podcast, where we had the incredible opportunity to dive deep into the power of having an anchoring word to guide your year and why our Special Guest Angie Robinson, a certified life and leadership coach and Customers First Regular Contributor,...