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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Jun 29, 2021

Join Pete and Tacey as they discuss the art of using theatrical storytelling to enhance the customer experience. 

Timestamp: 0:46: Pete's PSB Creative Story

Timestamp: 1:55: Theatrical story time and the traditions that got us here

Timestamp: 8:08: Finding that connection with the "audience"

Timestamp: 16:36: Pete's...

Jun 22, 2021

Join Tacey and her Special Guest Amy Kehs as they discuss why Media Relations is important to your brand. Amy just celebrated her 20th year in the communications business and gives us great tips on how to put PR to work for us.

Timestamp: 00:43: Amy's Story

TimeStamp: 01:44: Difference Between PR & Media...

Jun 15, 2021

Join Tacey and special guest Mark Sephton as they discuss Delivering amazing customer service on the Clubhouse App. Mark hosts three clubs on Clubhouse and discusses best practices for audience engagement and satisfaction.

Timestamp: 5:29: Involving the audience through best practices

Timestamp: 8:11: Setting the tone...

Jun 8, 2021

Today we are discussing how Educated Risk Can Keep You Moving Forward with Erin King from InspirED Education.

Welcome back to the Customers First Podcast.  

Timestamp: 2:15 Differences between an Educated Risk & Calculated Risk

Timestamp: 7:12 Walt Disney: Educated Risk Taker

Timestamp: 9:12 Gallop Strengths Test and...

Jun 1, 2021

Today we are discussing how your brand is more than your logo with Keith Groshans from Rocket Juiced Studios.

Welcome back to the Customers First Podcast. I'm your host Tacey Atkinson. Here, I intend to bring together people from all areas of business to discuss things like the importance of targeted customer service,...