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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Sep 27, 2022

Join Tacey and her special guest Tony Chatman as they discuss How to Lead Teams Where Everyone Wins!


Timestamp: 04:39: What a Force Multiplier Does

Timestamp: 08:36: Healthy Workplaces

Timestamp: 24:57: Tony's Speed Round

Tony's Contact Info: website:

Tony's Book: The Force Multiplier: How to Lead...

Sep 20, 2022

Join Tacey and her special guest Wade Thomas as they discuss this week's topic: Leading a Heart-Based Culture.

Timestamp: 07:23: Benefits of a Heart-Based culture to the business

Timestamp: 12:28: Putting this into Action.

Timestamp: 16:05: Wade's speedround.

Wade's Contact Info:

From the Heart -

Sep 13, 2022

Join Tacey and her special guest Terry Rich as they discuss this week's topic: Dare to Dream, Creating an Innovative Culture. Timestamp: 00:57: Terry's Story Timestamp: 04:41: Building an Innovative Environment Timestamp: 20:56: Everyone Gets to Contribute Timestamp: 24:14: Terry's Speedround Terry's...

Sep 6, 2022

Join Tacey and her special guest Doug Noll: Topic: Calming Upset People in 90 seconds or Less : Skills We All Need.

Timestamp: 1:02: Doug's Story

Timestamp: 5:25: Science Behind the Practice

Timestamp: 10:20: Becoming More Emotionally Intelligent

Doug's Contact Information/Promo site for us: