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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Oct 26, 2021

Join Tacey and Angie Robinson as they discuss how to assess and utilize personality types to improve team and customer relationships.

Timestamp: 00:57: Angie's Story

Timestamp: 01:57: Insights Discovery Personality Profile 

Timestamp: 14:15 Angie's Speed Round

Timestamp: 17:49: Angie's Final Thoughts

Angie's Contact...

Oct 19, 2021

Join Amy and Tacey as they continue to discuss the importance of effective business communication. This week they share Amy's 21 tips from her 21 years in business.

Timestamp: 02:11: Keys Messaging

Timestamp: 07:31: Surprise Your Clients

Timestamp: 20:34: Amy's Speed Round

Timestamp: 25:19: 21 Tips Final Thoughts


Oct 12, 2021

Join Tacey and Customers First Regular, Amy Kehs as they discuss best practices for all your business communications. From basic messaging to crisis communication, it all matters how we craft it. Amy has been in the communications business for 21 years and shares her experience with us.

Timestamp: 01:58: 5 Keys to Kind...

Oct 5, 2021

Join Tacey and Tammy Fink from as they discuss the importance of going that extra mile and giving your customers an experience that is meaningful and memorable. 

Timestamp: 01:06: Tammy's Story

Timestamp: 03:57: Gestures to WOW your customers

Timestamp: 09:25: M&M's

Timestamp: 14:24: Tammy's...