Dec 3, 2024
On this episode of the Customer's First Podcast, I am thrilled to welcome back Amy Kehs, a brand strategist and communication expert dedicated to enhancing museums' experiences through effective public relations. With a rich history in the museum sector and a successful business, Kehs Communications, she has focused on...
Nov 26, 2024
On this episode of the Customers First Podcast, Tacey has the pleasure of speaking with David Roche, a seasoned professional coach and mentor specializing in aiding first-time CEOs. We delve into David's extensive career journey, which began with a diverse background in retail and eventually led him to establish Grey...
Nov 19, 2024
On this episode of the Customers First Podcast, Tacey welcomes back
Eric Stone, the founder of ClearPath Ventures and author of
"Jumpstart Your Workplace Culture. A Roadmap for Igniting High
Performance." Eric delves deep into the essence of workplace
culture and high performance, shedding light on the
principles...
Nov 12, 2024
On this episode of the Customers First Podcast, Tacey engages with Jaime Valle, an accomplished customer experience consultant with a robust finance and computer engineering background. Jaime shares his extensive career journey, highlighting his lifelong dedication to customer service across various industries,...
Nov 5, 2024
This episode of the Customers First Podcast features an insightful conversation with Laura Richard, a principal at Level 5 Consulting. Her significant contributions to customer-centricity and leadership in consulting have been widely recognized. Laura articulates the importance of customer experience as a core driver of...