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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.

 

Feb 27, 2024

Today joining Tacey in the Customer's First Boardroom is Jeanne Collins, an award-winning interior designer and author of "Two Feet In-Lessons from an All in Life," a book chronicling her journey to find inner peace and balance after being fired from her corporate job. Jeanne shares her experiences transitioning from a...


Feb 20, 2024

In this episode of the Customer's First Podcast, we were joined by Heather Penny, a leadership coach and author, to discuss her book "Grace Space: Creating Spaces We Want to Live and Lead In." 

Heather shared her journey from teaching to coaching and the importance of navigating midlife opportunities with clarity,...


Feb 13, 2024

 

Join Tacey and her special guest, Kyle McDowell; Kyle is an author, speaker, and leadership coach with nearly three decades of experience leading tens of thousands of employees at some of the biggest companies in the United States. Kyle is widely known for his aspiring and inspiring approaches to transforming bosses...


Feb 6, 2024

Join Tacey and her special guest, Melanie Jones, an art curator, Disney enthusiast, and Owner of Chapter Three Art and Disney Festival of the Arts expert, as they discuss this week's topic: "Festivals Need to Be Emotion-Evoking Experiences." 

 

In this episode of the Customer's First Podcast, Melanie shares her passion...


Jan 30, 2024

Join Tacey and her special guest, Anne Donovan, as we discuss this week's topic: Employee Experience Impact on Businesses.  Ann shares her journey in the HR field and her passion for reducing turnover, explaining how reducing turnover improves morale, productivity, and customer satisfaction. Ann also discusses the costs...