Sep 28, 2021
Join Tacey and Jesse McCullough from Keystone Pharmacy Insights discuss the multifaceted world of pharmacies and how leadership plays a key role in the customer service delivery.
Timestamp: 00:43: Jesse's Story
Timestamp: 07:47: Many roles of a Pharmacist
Timestamp: 13:12: Patients First Philosophy
Timestamp: 16:26:...
Sep 21, 2021
Join Tacey and Armando as they discuss the importance of customer service and technology innovation in the Real Estate industry.
Timestamp: 00:57: Armando's Journey into Real Estate
Timestamp: 03:08: Customer Service in Real Estate
Timestamp: 20:15: Mastering True Connections
Timestamp: 23:17: Armando's...
Sep 14, 2021
Tacey's special guest this week Sarah from Ruby Red Beautiful discuss the importance of aligning with brands that share your belief system.
Timestamp: 01:38: Win This Space Contest that started it all.
Timestamp: 03:18: Importance of Brand Alignment
Timestamp: 06:51: Vetting Your Partnerships
Timestamp: 09:31: Upping...
Sep 7, 2021
Join Tacey as she and Beci discuss how the travel advisor industry is built on amazing customer service. Hear Beci's story and how important choosing the right people to service her customers is to her and the customer experience.
Timestamp: 00:51: Beci's Story
Timestamp: 10:09: Customer Service Training for...