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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Mar 28, 2023


Join Tacey and her special guest, Coach, Speaker, Author and Alchemist for exponential personal growth and founder of "Your Ultimate Life," Kellan Fluckiger, as they discuss "Leadership with Authenticity, Compassion and Becoming Your Best Self."

Kellan discusses his varied careers and what has brought him to where he...

Mar 21, 2023

Join Tacey and her special guest, Communication Coach & Owner of MasterTalk, Brenden Kumarasamy, as they discuss "How to Ask Powerful Questions to Focus on the Customer."

Brenden shares his journey & throughout that journey, he accidentally discovered the need for his current business, MasterTalk.

Brenden is leaving a...

Mar 14, 2023

Join Tacey and her special guest, Customer Satisfaction Leader and HR Professional Beverly Hathorn, as they discuss "Impacts of Poor Customer Experience on Business."

Beverly walks us through how she travelled through the customer service industry over her career, leading her to start her current company, where she...

Mar 7, 2023

Join Tacey and her special guest, Author, Speaker and CEO of CX Journey Inc., Annette Franz, as they discuss "The Building Blocks of a Customer Experience Strategy."


Annette has nearly three decades of experience inspiring and elevating organizations and teams. Between Annette and Tacey, this episode brings you over...