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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Nov 29, 2022

Join Tacey and her Special Guest Crystal Steers, Founder of The Chasing Happiness Empire.


Today's Topic: Importance of Change & Evolution in Your Business.


Timestamp: 02:16: Crystal's Journey

Timestamp: 12:19: How the World Around us Changes or Should Change our Business 

Timestamp: 22:03: Visually Changing your...

Nov 22, 2022

Join Tacey and her special guest , Dominic Artzrouni, Founder & Director of Concave Brand Tracking.

Today's Topic: Product Placement and It's Effect on the Customer Experience.


Timestamp: 01:05: Dominic’s Story

Timestamp: 04:55: How Product Placement Works

Timestamp: 11:01: Brand Clearances

Timestamp: 28:13: Speed...

Nov 15, 2022

Join Tacey and her special guest , Samantha Irwin: Owner of Kaizen Coaching & Consulting.

Today's Topic: Transforming Business Through the Power of People


Timestamp: 3:27: Building a Passionate Team

Timestamp: 13:32: Setting the Stage

Timestamp:  25:03: Serving vs Selling


Samantha’s Contact Info:Instagram:...

Nov 8, 2022

Join Tacey and her special guest , Dave Tarnoff

Dave is an Associate Professor, Textbook Author and YouTube Guru.

Today's Topic: STEM Education and the Leaders of Tomorrow.


Timestamp: 13:50: AI & Customer Experience

Timestamp: 19:54: Getting young people interested in STEM

Timestamp:  26:25: Utilizing YouTube in...

Nov 1, 2022

Tacey is joined by her special guest , Marty Strong. Marty is an entrepreneur, author, speaker and former Navy SEAL.

Today's Topic: Nimble Leadership + Strong Cultures


Timestamp: 07:28: Navy SEAL Leadership Mindset

Timestamp: 13:06: Leading through chaos, crisis & change.

Timestamp:  23:17: Marty’s Speed Round