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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Jun 27, 2023

Join Tacey and her special guest TV Host, Media Coach, Recording Artist & Best Selling Author,

Amy Scruggs. Today's Topic: "What If It All Goes Right?"


Amy discusses how shifts throughout life can keep you living your best life and how not to take NO as defeat.

Timestamp: 1:11: Amy's Story

Timestamp: 9:46:...

Jun 20, 2023

Join Tacey and her special guest, Author, Trainer and Certified Speaking Professional, Barbara Khozam.

Today's topic is: "How Not To Deliver BAD Customer Experience"

Barbara shares many nuggets of wisdom how to deliver the best experiences for your team and your customers because we both believe the culture examples...

Jun 13, 2023

Join Tacey and her Special Guest, Author of UpSolutions and Owner of Maranet Inc. Patti Mara.

Today's topic is "Building a Team of Superheroes"

Patti discusses the importance of understanding that your team are your brand ambassadors and how to turn them into your brand's superheroes. How to set your team up for success...

Jun 6, 2023

Join Tacey and her special guest: Dr. Jessica Kriegel as they discuss Transforming Workplace Cultures. Jessica is an Author, Keynote Speaker and Workplace Culture Transformation Expert.

Jessica's journey: Timestamp: 01:10

Jessica's definition of Culture: Timestamp: 06:34

Who is responsible for culture?: Timestamp:...