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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


May 31, 2022

ReBroadcast: From July 20th 2021

Today we are discussing How Kindness and Authenticity Wins Sales with Meg Leoni Director of Sales at DressUp.

Timestamp: 1:30:00: Throwing Kindness like Confetti

Timestamp: 4:11: Zoning a Store for the Ultimate Customer Experience

Timestamp: 5:59: Commission can Kill the Magic


May 24, 2022

Rebroadcast: from June 8th, 2021

Today we are discussing how Educated Risk Can Keep You Moving Forward with Erin King from InspirED Education.

Timestamp: 2:15 Differences between an Educated Risk & Calculated Risk

Timestamp: 7:12 Walt Disney: Educated Risk Taker

Timestamp: 9:12 Gallop Strengths Test and here's the link...

May 17, 2022

Rebroadcast: From June 1st 2021:

Today I'm joined by Lisa DiNoto Glassner of Core Memory Candles and the Castle Run. I've invited Lisa here to discuss the importance of the customer experience being built into every step of the customer journey. Lisa has built Core Memory Candles around the customer experience.



May 10, 2022

Join Tacey as she welcomes Artist, Goldsmith, Author and Dreamatizer Delane as they discuss how to build a customer experience through their story.

Timestamp: 00:48: Delane's Journey

Timestamp: 10:56: Connecting on a Human Level

Timestamp: 21:11: Delane's Speed Round

Delane's Contact Information:


May 3, 2022

Join Tacey and her Special Guest Samantha Irwin Owner of Kaizen Coaching and Consulting as they discuss, "Simplifying Customer Journey Mapping"

Journey mapping doesn't have to be difficult. Samantha breaks down easy ways to think about the journey and put the customer first.

Samanthas contact info: