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Customers First Podcast


With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.

 

Dec 27, 2022

Join Tacey and her Special Guest : Keith Lee.

Creator of the "Make You Happy" Management System

 

Today's Topic: Everyone's Primary Job IS Customer Service.

 

Timestamp: 00:50: Keith’s Story

Timestamp: 05:02: Why do most companies Struggle with Customer Service?

Timestamp: 21:09: Customer Satisfaction is Worthless…..

Timestamp: 35:25: Keith’s Speed Round

 

Keith’s Contact Info: (don’t forget to get the book, only pay shipping)

Website: https://makeyouhappycustomerservice.com/

LinkedIn: @keithlee-1

 

Tacey's Contact Info 

@taceyatkinson (All social links the same)

website: www.taceyatkinson.com