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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Sep 28, 2021

Join Tacey and Jesse McCullough from Keystone Pharmacy Insights discuss the multifaceted world of pharmacies and how leadership plays a key role in the customer service delivery.

Timestamp: 00:43: Jesse's Story

Timestamp: 07:47: Many roles of a Pharmacist

Timestamp: 13:12: Patients First Philosophy

Timestamp: 16:26:...

Sep 21, 2021

Join Tacey and Armando as they discuss the importance of customer service and technology innovation in the Real Estate industry. 

Timestamp: 00:57: Armando's Journey into Real Estate

Timestamp: 03:08: Customer Service in Real Estate

Timestamp: 20:15: Mastering True Connections

Timestamp: 23:17: Armando's...

Sep 14, 2021

Tacey's special guest this week Sarah from Ruby Red Beautiful discuss the importance of aligning with brands that share your belief system.

Timestamp: 01:38: Win This Space Contest that started it all.

Timestamp: 03:18: Importance of Brand Alignment

Timestamp: 06:51: Vetting Your Partnerships

Timestamp: 09:31: Upping...

Sep 7, 2021

Join Tacey as she and Beci discuss how the travel advisor industry is built on amazing customer service. Hear Beci's story and how important choosing the right people to service her customers is to her and the customer experience.

Timestamp: 00:51: Beci's Story

Timestamp: 10:09: Customer Service Training for...