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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Oct 25, 2022

Join Tacey and her special guest , Rich Levene, Founder of Dignity Leadership & Consulting and with his degree in Leadership & Change Management has been driving changes in leadership practices for over 25 years. Today's Topic: Management vs Leadership

Timestamp: 01:08: Rich’s Story

Timestamp: 13:48: Intra VS Inter...

Oct 18, 2022

Join Tacey and her special guest , Dr. Aaron Ahuvia Ph.D. : Professor of Marketing and Research Psychologist & Author of Brand Love: The things we love & how our passions connect us and make us who we are, as they discuss why it’s important to your business. 

Timestamp: 08:06: Brand Love Explained

Timestamp: 18:57:...

Oct 11, 2022

Join Tacey and her special guest , Lynn Whitbeck: Founder and CEO of Petite2Queen as they discuss Customer Relationships & Repair.

Timestamp: 05:26: Emotional Repair

Timestamp: 08:46: 80/20 Rule

Timestamp:  30:40: Lynn’s Speed Round

Lynns Contact Info: Website


Oct 4, 2022

Join Tacey and her Special Guest Speaker and Author of Culture that Rocks! Jim Knight discussing How to have a Culture that Rocks!

Timestamp: 01:21: Jim’s Story

Timestamp: 11:24: Is your brand tattoo worthy?

Timestamp: 28:34: Avoiding Acceptable Mediocrity.  

Jim’s Contact Info: website: