Dec 28, 2021
Join Tacey And her Special Guest Julia Hickman as they discuss the importance of human touch points through your online course or webinars.
Timestamp: 02:29: How Julia started supporting online launches
Timestamp: 10:29: How to keep your social media human
Timestamp: 13:01: Building Your Credibility
Dec 21, 2021
Join Tacey as she and Crystal from The Inside View discuss the importance of investing in your team and giving them the foundation to soar in your business.
Timestamp: 00:54: Crystal's Backstory
Timestamp: 06:17: Customer Journey Mapping
Timestamp: 11:57: Diversity, Equity & Inclusion
Timestamp: 21:42: Investing in Your...
Dec 14, 2021
Tacey and Dave discuss how companies can improve their service strategies to better serve the blind & visually impaired community.
Timestamp: 00:54: Dave's Story
Timestamp: 04:31: Using Alternative Text with Images
Timestamp: 08:50: Stop, Look and Listen
Timestamp: 12:50: Dave's Speed Round
Dave's contact info:
Dec 7, 2021
Join Tacey & Scott as they discuss how he increased engagement in his industry and how you can utilize some of those strategies for your business. Engagement goes beyond the sale and Scott shares strategies to make that happen.
Timestamp: 02:07: The Evolution of Customer Service
Timestamp: 05:18: Wood-Mizer for...
Nov 30, 2021
Join Tacey and Rich as they discuss customer service strategies they learned in the hospitality industry and how to use them in any business to build an engaging customer experience.
Timestamp:07:27: ROI on Good Customer Service
Timestamp: 17:19: Disney Customer Service
Timestamp: 22:00: Top Tips for Delivering Better...