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Customers First Podcast

With Your Host: Tacey Atkinson

Bringing together people from all areas of business to discuss things like, the importance of targeted customer service, brand perception and the customer journey.

 

Dec 28, 2021

Join Tacey And her Special Guest Julia Hickman as they discuss the importance of human touch points through your online course or webinars.

Timestamp: 02:29: How Julia started supporting online launches

Timestamp: 10:29: How to keep your social media human

Timestamp: 13:01: Building Your Credibility

Timestamp: 22:42:...


Dec 21, 2021

Join Tacey as she and Crystal from The Inside View discuss the importance of investing in your team and giving them the foundation to soar in your business.

Timestamp: 00:54: Crystal's Backstory

Timestamp: 06:17: Customer Journey Mapping

Timestamp: 11:57: Diversity, Equity & Inclusion

Timestamp: 21:42: Investing in Your...


Dec 14, 2021

Tacey and Dave discuss how companies can improve their service strategies to better serve the blind & visually impaired community.

Timestamp: 00:54: Dave's Story

Timestamp: 04:31: Using Alternative Text with Images

Timestamp: 08:50: Stop, Look and Listen

Timestamp: 12:50: Dave's Speed Round

Dave's contact info:

website:...


Dec 7, 2021

Join Tacey & Scott as they discuss how he increased engagement in his industry and how you can utilize some of those strategies for your business. Engagement goes beyond the sale and Scott shares strategies to make that happen.

Timestamp: 02:07: The Evolution of Customer Service

Timestamp: 05:18: Wood-Mizer for...


Nov 30, 2021

Join Tacey and Rich as they discuss customer service strategies they learned in the hospitality industry and how to use them in any business to build an engaging customer experience.

Timestamp:07:27: ROI on Good Customer Service

Timestamp: 17:19: Disney Customer Service

Timestamp: 22:00: Top Tips for Delivering Better...