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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Aug 31, 2021

Join Tacey and Callie Barlow from the Excellence Group in South Africa as they discuss the importance of "upping" the customer experience so they feel engaged and invested in your brand.

Timestamp: 01:56: Customer Service Excellence

Timestamp: 05:53: Importance of positive customer experience

Timstamp: 07:10: TEG...

Aug 24, 2021

Join Tacey and Cheryl Howlett from Smoke's Poutinerie St Catharines as they discuss the importance of giving back to the community and going beyond your menu to truly create an experience for the customer.

Timestamp: 00:45: Cheryl's Story

Timestamp: 06:33: 10,000 pounds of potatoes for good

Timestamp: 09:51: Supporting...

Aug 17, 2021

Join Tacey and Mark Bologna from Beyond Bourbon St Podcast and Crystal Steers from Chasing as they discuss the challenges facing entrepreneurs when it comes to mental wellness. hear some tips so you don't feel so alone and strategies to help you, help others.


Timestamp: 01:01: Forbes Magazine...

Aug 10, 2021

Join Tacey and Jason Canapp, CEO of Beacon Veterinary Specialists as they discuss Jasons vision for a more customer centric experience in emergency animal care. How involving the customer in every step of the process, no matter the business, can make all the difference in the world to your bottom line...

Aug 3, 2021

Join Tacey and her special guest Rory Atkinson from Visual Click Studios as they discuss How to simplify your online sales processes to increase sales.

Timestamp: 01:36: Defining simplifying your sales processes

Timestamp: 07:36: Urgency VS Scarcity

Timestamp: 18:42: Tips on capitalizing on email lists

Timestamp: 24:27:...