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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Mar 29, 2022

Join Tacey Atkinson from Customers First and her special guest Kathryn Roberts as they discuss different ways the customer journey effects the creative service provider.

Timestamp: 00:52: Kathryns' Journey

Timestamp: 04:58: How creatives can utilize the customer journey

Timestamp: 10:40: Short Attention Span VS Short...

Mar 22, 2022

New Episode Dropped Today!

Join Tacey & Her Special Guest Author, Speaker & Consultant, Marlita Hill. Topic: Brand Clarity To Best Serve Your Ideal Customers.

Timestamp: 00:54: Marlita's Story

Timestamp: 11:53: How to use this information to best serve your customers

Timestamp: 16:27: You can't be all things to all...

Mar 15, 2022

Join Tacey & Her Special Guest Stacy Sherman owner - DOING CX RIGHT! As they discuss The Importance of Customer Journey Mapping!

Timestamp: 00:53: Stacy's Story

Timestamp: 04:14: Customer Journey Mapping

Timestamp: 10:02: Best Practices

Timestamp: 21:39: Stacy's Speed Round

Stacy's Contact Information:...

Mar 8, 2022

Join Tacey and Customers First Public Relations Guru, Amy Kehs owner of Kehs Communications and they discuss The What, Why and How of your brand voice.

Timestamp: 01:287: What is Brand Voice?

Timestamp: 06:04: Brand Voice vs Brand Tone

Timestamp: 11:39: Brand Voice Charting

Timestamp: 15:53: Content Audits to Match your...

Mar 1, 2022

Join Tacey and her special guest Paul Gowder from as they discuss building a business around a community's needs instead of the other way around. 

Timestamp: 00:04: Pauls Story

Timestamp: 02:35: Building your business around the community 

Timestamp: 13:04: Resources & Being The Topic Authority