Nov 30, 2021
Join Tacey and Rich as they discuss customer service strategies they learned in the hospitality industry and how to use them in any business to build an engaging customer experience.
Timestamp:07:27: ROI on Good Customer Service
Timestamp: 17:19: Disney Customer Service
Timestamp: 22:00: Top Tips for Delivering Better...
Nov 23, 2021
Join Tacey And Amy as they discuss the importance of giving all year long, not just the holidays. Tips and strategies for making it a successful partnership for both you are the organization.
Timestamp: 02:42: Amy's Ways of Giving Back
Timestamp: 05:05: Form a Real Partnership
Timestamp: 11:26: Think Outside The...
Nov 16, 2021
Join Tacey as she discusses the importance of care and compassion in customer service with Steve Super, owner of Compassionate Credit Repair and how all industries need to rethink their customer service strategies.
Timestamp: 00:58: Steve's Story
Timestamp: 08:49: Credit Scores & The Fair Credit Reporting Act
Nov 9, 2021
Join Tacey as the conversation continues about the cross country move that Customers First made and the customer service or lack there of, she experienced along the way.
Timestamp: 02:18: Customer Requests for a Manager
Timestamp: 03:06: Consistency Across Your Brand
Timestamp: Be Transparent & Build Trust
Nov 2, 2021
Join Tacey, one on one, as she discusses the moving industry and what moving across the country has taught her about it. This is will be a 3 part series of short podcasts to discuss customer service or lack there of, in the moving industry and what we as consumers can do about it.
Be sure to follow the journey on...