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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Jan 25, 2022

Join Tacey and Kris as they discuss ways to put "magic" into your customer that Kris has learned through the World of Magic.

Timestamp: 01:03: What magic means to Kris

Timestamp: 07:55: Giving a 100% Money Back Guarantee

Timestamp: 23:15: Magic Trick for the Listeners

Kris's contact information:


Jan 18, 2022

Join Tacey and her special guest Neal Woodson as they discuss why you can't have amazing customer service, if you don't have amazing leadership.

Timestamp: 00:56: Neal's Story

Timestamp: 04:17: Key Problems Facing Business

Timestamp: 11:51: 6 Simple Practices to Lead Better

Free PDF & eBook:

Jan 11, 2022

Join Tacey and her Special Guest Samantha Irwin from Kaizen Business Coaching as they discuss ways to empower your team to greatness.

Timestamp: 01:02: Samantha's Story

Timestamp: 14:50: The Power of the Frontline Team

Timestamp: 21:45: Connecting the Community

Timestamp: Samantha's Speed Round

Samantha's contact...

Jan 4, 2022

Join Tacey and Jon as they discuss how leadership is the ultimate test of customer service skills. Jon draws on his amazing experience in the Navy and beyond to give actionable tips to improve your leadership skills.

Timestamp: 00:34: Jon's Story

Timestamp: 10:24: Us vs Them Mentality

Timestamp: 19:29: Leaders Should...