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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Jan 31, 2023

Join Tacey and special guest, Customers First alum, PR  Expert Amy Kehs as they discuss the important of clear, concise and consistent messaging across the board. 

They delve into the importance of regular messaging audits to be sure your words are consistent on all the platforms you interact with.  The potential and...

Jan 24, 2023

Brand Relaunches, Refreshes and How It's More Than Your Logo.

With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans

Tacey and Keith talk about what makes a brand choose to refresh or relaunch a brand. There is much more to consider than just the logos and colours, and they even discuss the recent...

Jan 17, 2023

The last couple of years have brought about some amazing changes for all of us. Customers First has as well.

“I recently relocated to the Halifax area to fulfill a promise I made to my late father. I promised that I would establish my business and give back to the community he loved,” said CEO and founder, Tacey...

Jan 10, 2023

Join Tacey and her Special Guest,

Facilitator & Certified Life Coach for Leaders, Angie Robinson.

Today's Topic: Creating Your Word Story.

Angie and I discuss how we utilize choosing a word to guide us for the upcoming year and how it can impact every decision we make. The joys of looking back on a word story to see how...

Jan 3, 2023

Join Tacey and her Special Guest,

Author of Crushing the Competition with Service, Hank Ebeling.

Today's Topic: The Importance of Excellence in Customer Service.

There is so much competition out there today; the one thing that they can't replicate is how you make people feel when interacting with your brand. Good or...