Jul 6, 2021
Tacey & Leslie discuss how to clearly, concisely and directly communicate with your customers. How plain language can help reduce customer complaints and improve brand engagement.
Timestamp: 4:46: What is plain Language?
Timestamp: 6:46: Writing a 5 star answer to a 1 star review.
Timestamp: 11:10: 12 Not so boring ways to start a customer service email.
Timestamp: 14:54: Speed Round
Leslie's contact info:
Instagram: @ewriteonline Website: www.ewriteonline.com
Tacey's social media links on the episode website, click below