Jun 25, 2024
By Request: Customers First Vault Episode 124
Join Tacey and her Special Guest, Chris Hood, author of "Customer Transformation" and digital strategist with over 35 years of experience in online development. He advises businesses on innovation, and has written the book: “Customer Transformation, A 7-Stage Strategy for...
Jun 18, 2024
Join Tacey and her special guest, Customers First Regular Keith Groshans. Keith is a Graphic Artist, Website and brand Builder, and Top Banana at Rocket Juiced Studios.
Today's Topic is Technology Throughout The Customer Experience.
Keith shares how technology surrounds the customer experience today, from pre-sale...
Jun 11, 2024
On this episode of the Customer's First Podcast, Laura Bowers, the CEO of The PMO Boss, shares insights into project management, leadership, and creating a positive work culture. Laura discusses how she stumbled upon project management and the importance of empathy in leadership. She highlights the significance of...
Jun 4, 2024
On this episode of the Customer's First Podcast, we are joined by Laurie Barkman, a Business Transition Sherpa. She shares her journey from CEO to expert in business transitions and acquisitions. Laurie emphasizes the importance of mindset in the transition process, noting that our mindset influences our actions and can...