Preview Mode Links will not work in preview mode

Customers First Podcast


With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.

 

Apr 25, 2023

Join Tacey and her special guest, Speaker, Business Owner, Coach & Owner of Simplifying Entrepreneurship, Pete Mohr.

Today's topic is: "The Customer Must Be At The Core."

Pete discusses how your business has to keep the customer at the core of every decision. He shares his 5 Ps of business. Promise, Product, Process, People & Profits. He speaks about the difference between Promise, Mission and Vision and why we need clarity on all three, and he shares why he built a heart model to achieve that.

We also learn "The Wheel of Momentum," Clarity, Confidence, Competence, Cooperation, Capacity and Creativity and how they drive the forward motion of your business.

Pete gives us all the gift of a "One Page Planner."  

download here: https://simplifyingentrepreneurship.com/planner/

 Pete's Website: https://simplifyingentrepreneurship.com/

Tacey's Contact Information, Website and Social Media Links are all on her LinkTree: https://linktr.ee/taceyatkinson

Thank you for tuning in, and I look forward to having more valuable conversations together in the future.

Remember:

Customer-Centric Cultures Create Magical Customer Experiences.

Now Go Spread the Magic!