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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.

 

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  2. Calming Upset People in 90 seconds or Less : Skills We All Need.

Calming Upset People in 90 seconds or Less : Skills We All Need.

Sep 6, 2022

Join Tacey and her special guest Doug Noll: Topic: Calming Upset People in 90 seconds or Less : Skills We All Need.

Timestamp: 1:02: Doug's Story

Timestamp: 5:25: Science Behind the Practice

Timestamp: 10:20: Becoming More Emotionally Intelligent

Doug's Contact Information/Promo site for us:

https://dougnoll.co/customer-first

Tacey's Contact info: www.taceyatkinson.com