Feb 25, 2025
On this episode of the Customer's First Podcast, I am joined by Liz
Weber, a distinguished business advisor, author, and organizational
culture expert, to delve into the intricacies of leadership and
company culture in today's fast-paced environment. Liz, with her
vast experience and MBA in international business,...
Feb 18, 2025
On this episode of the Customers First Podcast, I discuss the transformative power of customer experience and brand storytelling with Timothy Kalinowski, president of Lore. A master storyteller and brand strategist, Tim empowers brands to connect meaningfully with their audiences.
Tim shares his journey from marketing...
Feb 11, 2025
In this episode of the Customers First Podcast, I chat with DJ Soults, the first certified Unreasonable Hospitality Coach. DJ reveals how businesses can elevate customer experiences by going above and beyond expectations. He shares his transformative approach that helps organizations turn ordinary customer interactions...
Feb 4, 2025
On this episode of the Customers First Podcast, I have an inspiring conversation with Brad Huebner, a former Marine and dedicated business coach specializing in guiding contractors. Based on his military experience, Brad underscores the vital leadership, determination, and perseverance qualities that shape his...