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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Dec 26, 2023

Welcome back, Magic Makers, to the Customer's First Podcast. I'm Tacey Atkinson, your host and customer experience curator. 

In this episode, we welcomed Natalie Doyle-Oldfield, holder of a Masters in Communication, entrepreneur, author, and a 2023 nominee for the RBC Canadian Women's Entrepreneur Award, to the...

Dec 19, 2023

In this episode of the Customers First Podcast, your host, Tacey Atkinson, welcomes Joel Klettke to the boardroom. Joel is the Founder of Case Study Buddy, a company that helps you share your customers success stories with the world.

Joel shares his background and how he ended up starting his own business. He explains...

Dec 12, 2023

In this episode of the Customers First Podcast, Tacey is joined by Eric Stone, founder of ClearPath Ventures and author of "Jumpstart Your Workplace Culture: A Roadmap for Igniting High Performance." We discuss the importance of aligning values and behaviors in workplace culture, debunking the myth that it's solely an...

Dec 5, 2023

In this episode of the Customers First Podcast, Dr. Andy Neillie joins Tacey to discuss effective leadership qualities. We explore the distinction between managers and leaders, the importance of company culture, and the concept of servant leadership. Dr. Neillie shares his four Cs of good leadership: conviction,...

Nov 28, 2023

Join Tacey and her special guest, author, podcaster and international speaker, Ben Baker, as they discuss today's topic: "Storytelling Must Start on the Inside of Your Company First."

Tacey and Ben discuss how communication at every level of the organization is critical for everyone to understand and positively impact...