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Customers First Podcast

With Your Host: Tacey Atkinson

Engaging in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.


Dec 27, 2022

Join Tacey and her Special Guest : Keith Lee.

Creator of the "Make You Happy" Management System


Today's Topic: Everyone's Primary Job IS Customer Service.


Timestamp: 00:50: Keith’s Story

Timestamp: 05:02: Why do most companies Struggle with Customer Service?

Timestamp: 21:09: Customer Satisfaction is...

Dec 20, 2022

Join Tacey and her Special Guest, Brittany Hodak: Author and Keynote Speaker

Today's Topic: Creating Super Fans.


Timestamp: 01:05: Brittany’s Story

Timestamp: 07:18: Why We Need Super Fans

Timestamp: 15:08: Experience Economy

Timestamp: 21:09: Brittany’s Speed Round


Brittany’s Contact Info:


Dec 13, 2022

Join Tacey and her Special Guest Jason Barnard, "The Brand SERP Guy".

Today's Topic: Teaching Google Who We Are & What We Do.


Timestamp: 01:46: What is Search Optimization and how to best use it.

Timestamp: 05:13: The Evolution of Search Engines & The Improvements We Can Utilize

Timestamp: 08:14: Google Business...

Dec 6, 2022

New Podcast Episode Dropped Today!


Join Tacey and her Special Guest: Author, Speaker & Public Speaking Coach: Peter George.


Today's Topic: Captivating & Transforming Others.


Timestamp: 01:01: Peter’s Journey

Timestamp: 5:33: Top 5 Secrets for Captivating Your Audience

Timestamp: 17:47: Practice like the...

Nov 29, 2022

Join Tacey and her Special Guest Crystal Steers, Founder of The Chasing Happiness Empire.


Today's Topic: Importance of Change & Evolution in Your Business.


Timestamp: 02:16: Crystal's Journey

Timestamp: 12:19: How the World Around us Changes or Should Change our Business 

Timestamp: 22:03: Visually Changing your...